When you use our services, you trust us with your information. We greatly appreciate the trust you place in us and take the secure management and protection of your information extremely seriously. Whilst we strive to ensure all obligations to current regulations and data protection laws are met, we also endeavour to be transparent about the ways in which we manage and protect your information, privacy and security.
]As data controller we hold and collect data on all our employees. We also hold some personal customer contact information to allow us to meet our contractual obligations. We have performed Privacy Impact Assessments (PIAs) to identify our data stores and to ensure there is a lawful reason for holding such data. We have clear procedures in place to deal with all types of personal data requests in order to meet our commitments to the General Data Protection Regulations (GDPR). We do not share this data with third parties.
Users of products and services will always be informed of how any personal data will be collected and used as part of the submission process. Should a user wish to know what personal data is recorded about them, they can request this from us using the contact information at the bottom of this page. You can also contact us should you object to the processing of your data, require your personal information to be rectified, no longer processed, or completely erased.
For submission of any enquiry related to individual rights under the GDPR, please use the contact information at the bottom of this page. As a data controller we maintain oversight of our data and continually review our processes and procedures on how we secure data.
ISO27001 – Information Security Management
We are certified against ISO/IEC 27001 and are regularly audited against this standard.
Regular backups are taken for company and client data. Tests are conducted regularly to ensure reliability and ease of recovery.
Sensitive data will always be encrypted in transit. Data stored within our Cloud Platforms will also be encrypted in storage.
Protection and Detection
Throughout our IT infrastructure we have a variety of anti-malware solutions. These are intended to detect and protect against unauthorised intrusion or access of data. We also operate a defence-in-depth policy with regards to data infrastructure and appliances.
Data is only retained for the time necessary to process it for the purpose provided. While the purpose of processing data will vary (the many different types of employee data, for instance), should you require information on retention times on any type of data, please contact us using the contact details at the end of this document.
About This Website
Types of Data Collected Through This Website
User data is collected to allow us to provide our services, as well as for analytics and contacting the user. We profile website visitors in order to better understand the way in which our website content is viewed by visitors. It is also used to identify the types of organisations that might be interested in using our services.
A web analysis service provided by Google Inc. (“Google”). Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualise and personalise the ads of its own advertising network. Personal Data collected: Cookie and Usage data.
Data Submitted on This Website
Where you submit your data for addition to a mailing list or contact purposes on this website, a privacy notice will explain how the data will be used and for what purpose. You will need to consent for your data to be used as explained in the privacy notice in order to submit it. Where you can select a link to email us your recruitment details, a privacy notice explains how the details will be used. As you are taking an affirmative action in sending us your recruitment details there is no need for further confirmation or consent. Users are responsible for any personal data of third parties obtained, published or shared through this website and confirm that they have the third party’s consent to provide the data to the owner. You maintain the right to withdraw consent for your data to be processed at any time.
Where a user submits data for recruitment, to contact us or to be added to a mailing list, the information that is submitted will be retained. While this may vary depending upon the submission, it will typically contain data such as first and last name, phone number and address details including postcode.
Methods of processing
In some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration), or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies). Those involved in operation and maintenance of this website may collect files that record interaction with this website (system logs).
T: +44 (0)2037458217
Should you wish to do so, you can raise a complaint with the Information Commissioners Office (ICO) which is the designated data protection supervisory body for the United Kingdom by contacting https://ico.org.uk/make-a-complaint/